Check Out

 

Learning Objectives
  • Check items in and out.
Check Out Setup

Click Setup from the side menu. Expand the Check Out options by clicking the drop-down menu. See below for more information on the options available. Make changes as needed. Select Apply to save any changes.

mobilestaffcheckoutmenu

Item Display Limit - Specifies the maximum number of items that can be displayed on the Check Out screen for a patron record. The default value is 250 but performance on the Check Out screen may decrease if you enter a very high number.

E-mail Receipts - Gives options for emailing receipts to patrons. If a patron does not have an email address associated with their user record, no email will be sent. Choose from the following options:

mobilestaffemailreceiptsmenu

  • None - No emails will be generated and sent.
  • Choose - Allows the librarian to choose between emailing a receipt with current checkouts or with all checkouts, including current checkouts and previously checked out items on the user's account.
  • Current - A receipt is generated that includes the user's currently checked-out items. No pop-up window appears before the email is sent to the user.
  • All - A receipt is sent with all current and previously checked-out items on the user's account. No pop-up window appears before the email is sent to the user.

Options - Check the box next to any of the available options to enable those features: Audio Alerts, Extend Expired Library Privilege, Hide Current Item, Hide Current User, and Check Circulation History

  • Audio Alerts - allows an audible alert to sound when alerts are available.
  • Extend Expired Library Privilege - Selected by default, allows library staff to extend library privileges if the user account is expired.
  • Hide Current Item - When checked, MobileStaff will not display the last item shown.
  • Hide Current User -  When checked, MobileStaff will not display the last user shown.
  • Check Circulation History - When selected, an alert will appear if the user checks out an item that they have previously checked out. Select the Check Out button to check the item out to the user or choose Cancel. 

mobilestaffcheckoutsetupcheckcirchis

Check Out

To check out an item, click or tap Check Out in the side menu. 

Enter the User ID by either scanning, typing manually, or doing a User Search to locate the user's account. You can also scan or type the user's Student ID (ALT ID) to retrieve their account as well. If you are using the app version, a barcode icon will appear at the end of the User ID field. Tapping it will allow you to scan a barcode. See below for more information about scanning barcodes. 

If entering a barcode manually, hit Enter or tap Start.

Once you have entered the User ID (or Student ID), the user's name, user id, email (if available), and current checkouts will appear on the screen. If, in Setup, you selected that users will receive emails, the email will go to the email address shown. See below for more details about emailing receipts. Notes and/or Alerts will be highlighted in red. Click on either to show the extended information relating to that option.

To check an item out to the user, scan or enter the item ID. If the item being checked out was the last item handled by MobileStaff, there will be a button with the item ID that can be tapped or clicked to check out that item in one step. If you elected to select "Hide Current Item" in Setup, this information will not appear. Item Search is also available if you don't have the barcode available. 

Along with Item Search is the ability to set a specific due date before checking out an item.   

See below for more information on setting a specific due date.

If entering a barcode manually, tap the Check Out button to check the item out to the user. Switch User allows you to switch to another user.

Once an item is checked out, the Item ID, Title, and Due Date are shown.

If the item you entered is already checked out to the user, MobileStaff will display a pop-up window with the following message: "Item already checked out to user."

You can choose to renew the item as seen or unseen. You can also choose "Do not renew" to forego allowing the item to be renewed. More details about the renewal process are in the next lesson, Renewing Items

Continue to check out items as needed or move to another user.

Emailing Check Out Receipts

  1. To email a receipt, select one of the email options in Setup: Choose, Current, All, or None. These selections refer to what materials are listed in the email message. This step only needs to be done once.
  2. Navigate to Check Out.
  3. Check out items as needed.
  4. Click on the user's email address. If no email address is available or the correct email address is not listed, please contact your INFOhio Provider for further help. The email address will be bold when an email option is enabled. 
  5. Depending on your selection in Setup, you will receive one of the following pop-up messages when you click on the user's email. 
    • Choose - allows you to choose between a receipt with all of the user's checkouts or just the current items checked out within that session. 
    • Current - current checkouts are selected and emailed to the user. 
    • All - all of the checkouts on a user's account will be included in the email. 
    • None - emailing receipts is turned off.

The user email will then look something like this, depending on which selection you made in Setup:

  • Choose/Current 

  • Choose/All

 

Set Due Date

In Check Out, Renew by User, and Renew by Item, you can optionally set a different due date. Before scanning or manually adding an item's barcode, click the Modify Due Date icon in the top right of the page. 

Choose from various options:

  • Calendar - Select the month, date, and year. Click or tap Set to select the new setting. 
  • Date - Spin the dial to the desired month, date, and year. Click or tap Set to select the new setting. 
  • Time - Spin the dial to select a specific time the item should be due. 
  • Never - The due date will be NEVER. 
  • Policy - The due date will be set according to the appropriate policies. 
  • Cancel - Cancels the special due date selection. 

The calendar icon will display a date to indicate that a specific due date is in effect. 

Scanning

To scan a barcode with a USB scanner.

  1. Ensure the USB scanner is plugged into the device's USB port.
  2. Select the appropriate field.
  3. With the USB scanner, scan the appropriate barcode.

To scan a barcode with a Bluetooth scanner:

  1. Pair your Bluetooth scanner with your device.
  2. In MobileStaff click or tap in the barcode field.
  3. Scan the appropriate barcode.

To scan a barcode with the device's (phone, iPad, etc...) camera:

  1. Tap the image of a barcode to the far right of the field.
  2. The camera image will appear at the bottom of the screen.
  3. Aim the red bar over the barcode, until your device makes a click sound, noting the image has been captured.
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