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Technical Help

INFOhio Webinars are hosted through the Adobe Connect Pro software.  You do not need client software installed on your computer to participate in an INFOhio Webinar.  All participants connect through their Internet browser and log into the webinar as a guest.  No username or password is needed.

Adobe Connect Visual Quick Start Guide for Participants:

  • https://seminars.adobeconnect.com/_a227210/vqs-participants

Learn With INFOhio Webinar Room

Click on the link below at the scheduled time of the event.
http://noacsc.adobeconnect.com/lwi

Test your connect and get Adobe Connect Meeting Troubleshooting Tips:

Tips:  Viewing webinars on Apple devices:

The Learn with INFOhio webinars currently require Flash.  A new site will be released for the 2014/2015 school year that will not require Flash.  In the mean time, if you are NOT using an Apple mobile device, you may download and install the Adobe Flash Plugin.  If you are using an Apple device, there are other browsers and services, both FREE and Commercial that will allow you to view Flash content.  INFOhio does not provide support for these services or apps.  We have located a few sites that discuss this issue and provide several solutions for your review:

TIPs: For optimal performance, Adobe recommends:

PC:

  • All other application on your computer be closed while you are in the webinar
  • your computer have at least 1 GB memory, 2 GB for computers with Vista
  • 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows® XP or Windows 7; 2GHz
  • Pentium 4 or faster processor (or equivalent) for Windows Vista®
  • Windows XP, Windows Vista, or Windows 7 (32-bit/64-bit editions with 32-bit browser)
  • 512MB of RAM (1GB recommended) for Windows XP or Windows 7; 1GB of RAM (2GB recommended) for
  • Windows Vista
  • Microsoft Internet Explorer 6, 7, 8, or 9 (32 bit only); Mozilla Firefox 3, 4, 5, or 6; Google Chrome
  • Adobe® Flash® Player 10.1 for all users (hosts, presenters, participants, and administrators

Mac OS:

  • 500MHz PowerPC® G3 or faster or 1.83GHz Intel Core™ Duo or faster processor
  • Mac OS X v10.4, 10.5, 10.6 (Intel); Mac OS X v10.4 (PowerPC)
  • your computer have at least 1 GB memory
  • Mozilla Firefox 3, 4, 5, or 6; Apple Safari 4 or 5; Google Chrome
  • Adobe Flash Player 10.1 for all users (hosts, presenters, participants, and administrators)

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have questions or are having technical difficulties that could not be resolved through Adobe's troubleshooting tips.